Our Privacy Policy
This Privacy Policy describes how Gigin Technologies Private Limited (“Gigin,” “we,” “us,” “our”) collects, uses, processes, and protects your personal information when you use our Services, including our Agentic Product Suite, Hiring Agent Suite, and Verification Agents Suite.
Enhanced Data Processing: With our AI-driven platform and automated job board integration services, we process additional categories of data through intelligent agents and secure third-party platform access. This policy reflects these expanded capabilities and enhanced data processing activities. Capitalised terms used hereunder and not specifically defined shall have the meaning ascribed to them under the Term of Service.
Last Updated on January, 12, 2026
Information We Collect
1.1 Information You Provide Directly
We collect information you provide when you create an account, use our Services, or contact us for support, including:Account and Profile Information:● Name and contact information (email, phone, address)● Company information and professional details● Account credentials and authentication data● Billing and payment information● Communication preferences and settings
Platform Usage Data:● Job descriptions created or modified through our AI agents● Candidate information processed through our platform● Search queries, filters, and AI agent interactions● Assessment results and evaluation data● Interview notes and hiring decisions● Custom configurations and workflow settings
Candidate Data (Processed on Your Behalf):● Resume content and professional profiles● Educational and employment history● Contact information and references● Interview responses and assessments● Background check results and verifications● Communication records and correspondence
Automated Job Board Integration Data:● Third-party job board account credentials (encrypted and securely stored)● Job posting content, requirements, and listing configurations● Application data fetched from external platforms (Apna, WorkIndia, Naukri, Indeed, Jobhai, and other supported platforms)● Platform-specific settings, filters, and search configurations● Integration logs and automated activity records● Database access and candidate sourcing information● Job posting management and status tracking data
1.2 Information We Collect Automatically
When you use our services, we automatically collect:
Technical Information:
IP address and device identifiers
Browser type, version, and configuration
Operating system and device characteristics
Usage analytics and interaction patterns
Log files and diagnostic information
Performance metrics and error reports
AI Agent Usage Data:
Feature usage statistics across different AI agents
Processing time and performance metrics
User interaction patterns with AI recommendations
Success rates and outcome tracking
A/B testing and optimization data
Automated job board integration performance metrics and success rates
1.3 Information from Third-Party Sources
We may collect information from external sources, including:
Job boards and professional networking platforms
Background verification and screening services
Reference contacts and previous employers
Public databases and professional directories
Integration partners and API connections
Social media platforms (with your consent)
Third-party job boards via automated access for job posting and candidate sourcing
1.4 Special Categories of Data
In certain circumstances, we may process special categories of personal data including:
Racial or ethnic origin (for diversity reporting where legally required)
Health information (for accommodation requests)
Criminal convictions and offenses (through background checks)
Biometric data (for identity verification where consented)
Legal Basis: Processing of special categories requires explicit consent or other lawful basis under applicable data protection laws.
1.5 Use of Credentials for Automated Services
CRITICAL NOTICE - HIGH RISK ACTIVITY: If you choose to provide your job board account credentials (including but not limited to Apna, WorkIndia, Naukri, Indeed, Jobhai, or other third-party platforms), you consent to Gigin securely storing and using such credentials solely for the purpose of enabling its automated agentic solution to:
Log in to job boards on your behalf
Post job advertisements and manage job listings
Pause, revoke, or modify job postings
Apply filters and search criteria
Fetch job applications and candidate data
Access available databases for candidate sourcing
Perform other authorized automated activities
Enhanced Security Measures: Gigin implements comprehensive technical and organizational measures to protect such credentials, including:
AES-256 encryption for credential storage
Multi-layered access controls and authentication systems
Regular security audits and penetration testing
Comprehensive audit logging of all automated activities
Restricted access limited to authorized automated systems only
Automatic deletion upon account termination or consent withdrawal
Important Limitations and Risks: You acknowledge that:
Most job boards expressly prohibit credential-sharing and automated access
Using our automation services may violate third-party platform terms regardless of your consent
Such violations carry risks of account suspension, IP blocking, and potential legal claims
Gigin cannot guarantee continued access or prevent platform restrictions
Credentials will not be used for any unauthorized purposes or disclosed to third parties
Audit and Transparency: For security and compliance purposes, Gigin maintains comprehensive logs of automated activities (such as posting times, applications fetched, filter applications, and database access). These logs do not include actual job board credentials and are used exclusively for troubleshooting, compliance verification, security monitoring, and audit purposes.
1.1 Information You Provide Directly
We collect information you provide when you create an account, use our Services, or contact us for support, including:Account and Profile Information:● Name and contact information (email, phone, address)● Company information and professional details● Account credentials and authentication data● Billing and payment information● Communication preferences and settings
Platform Usage Data:● Job descriptions created or modified through our AI agents● Candidate information processed through our platform● Search queries, filters, and AI agent interactions● Assessment results and evaluation data● Interview notes and hiring decisions● Custom configurations and workflow settings
Candidate Data (Processed on Your Behalf):● Resume content and professional profiles● Educational and employment history● Contact information and references● Interview responses and assessments● Background check results and verifications● Communication records and correspondence
Automated Job Board Integration Data:● Third-party job board account credentials (encrypted and securely stored)● Job posting content, requirements, and listing configurations● Application data fetched from external platforms (Apna, WorkIndia, Naukri, Indeed, Jobhai, and other supported platforms)● Platform-specific settings, filters, and search configurations● Integration logs and automated activity records● Database access and candidate sourcing information● Job posting management and status tracking data
2.2 Information We Collect Automatically
When you use our services, we automatically collect:
Technical Information:
IP address and device identifiers
Browser type, version, and configuration
Operating system and device characteristics
Usage analytics and interaction patterns
Log files and diagnostic information
Performance metrics and error reports
AI Agent Usage Data:
Feature usage statistics across different AI agents
Processing time and performance metrics
User interaction patterns with AI recommendations
Success rates and outcome tracking
A/B testing and optimization data
Automated job board integration performance metrics and success rates
2.3 Information from Third-Party Sources
We may collect information from external sources, including:
Job boards and professional networking platforms
Background verification and screening services
Reference contacts and previous employers
Public databases and professional directories
Integration partners and API connections
Social media platforms (with your consent)
Third-party job boards via automated access for job posting and candidate sourcing
2.4 Special Categories of Data
In certain circumstances, we may process special categories of personal data including:
Racial or ethnic origin (for diversity reporting where legally required)
Health information (for accommodation requests)
Criminal convictions and offenses (through background checks)
Biometric data (for identity verification where consented)
Legal Basis: Processing of special categories requires explicit consent or other lawful basis under applicable data protection laws.
2.5 Use of Credentials for Automated Services
CRITICAL NOTICE - HIGH RISK ACTIVITY: If you choose to provide your job board account credentials (including but not limited to Apna, WorkIndia, Naukri, Indeed, Jobhai, or other third-party platforms), you consent to Gigin securely storing and using such credentials solely for the purpose of enabling its automated agentic solution to:
Log in to job boards on your behalf
Post job advertisements and manage job listings
Pause, revoke, or modify job postings
Apply filters and search criteria
Fetch job applications and candidate data
Access available databases for candidate sourcing
Perform other authorized automated activities
Enhanced Security Measures: Gigin implements comprehensive technical and organizational measures to protect such credentials, including:
AES-256 encryption for credential storage
Multi-layered access controls and authentication systems
Regular security audits and penetration testing
Comprehensive audit logging of all automated activities
Restricted access limited to authorized automated systems only
Automatic deletion upon account termination or consent withdrawal
Important Limitations and Risks: You acknowledge that:
Most job boards expressly prohibit credential-sharing and automated access
Using our automation services may violate third-party platform terms regardless of your consent
Such violations carry risks of account suspension, IP blocking, and potential legal claims
Gigin cannot guarantee continued access or prevent platform restrictions
Credentials will not be used for any unauthorized purposes or disclosed to third parties
Audit and Transparency: For security and compliance purposes, Gigin maintains comprehensive logs of automated activities (such as posting times, applications fetched, filter applications, and database access). These logs do not include actual job board credentials and are used exclusively for troubleshooting, compliance verification, security monitoring, and audit purposes.
How We Use Your Information
2.1 Service Provision and Platform Operations
We use your information to:
Verification Services:
Process background verification and screening requests
Validate identity, credentials, and employment history
Conduct reference checks and employment verification
Generate verification reports and documentation
Agentic Product Suite:
Power our AI agents for job description creation and optimization
Enable candidate sourcing and recommendation engines
Facilitate automated screening and shortlisting processes
Support interview scheduling and management
Provide AI-assisted interview and assessment tools
Generate analytics and performance insights
Execute automated job board posting and application fetching
Manage job listings across multiple third-party platforms
Perform automated candidate database searches and sourcing
Account Management:
Create and maintain your user account
Process payments and manage subscriptions
Provide customer support and technical assistance
Deliver platform notifications and updates
Manage team collaboration and access controls
2.2 AI Model Training and Improvement
Model Enhancement: We may use aggregated, anonymized data to:
Improve the accuracy and performance of our AI agents
Train new AI models for additional hiring capabilities
Reduce bias and improve fairness in AI recommendations
Develop industry-specific AI agent variations
Conduct research on AI ethics and responsible hiring
Enhance automated job board integration algorithms and success rates
Opt-Out Options:
Enterprise customers can opt out of AI training data participation
Individual users can request exclusion from model training
Opt-out requests can be submitted through our support channels
Opting out may impact the quality of personalized recommendations and automation efficiency
2.3 Communications and Marketing
Service Communications:
Send transactional messages and platform notifications
Provide account-related updates and billing information
Deliver customer support responses and assistance
Share important security and system updates
Notify users of automated job board integration activity and results
Marketing Communications (With Consent):
Newsletter subscriptions and industry insights
Product announcements and feature updates
Event invitations and educational content
Promotional offers and service upgrades
2.4 Legal and Security Purposes
Compliance and Legal Requirements:
Meet obligations under employment and data protection laws
Respond to legal requests, court orders, and regulatory inquiries
Conduct compliance audits and regulatory reporting
Maintain records for audit and investigation purposes
Comply with third-party platform terms and legal requirements where applicable
Security and Fraud Prevention:
Monitor for suspicious activities and security threats
Implement access controls and authentication measures
Investigate potential fraud or platform abuse
Maintain audit logs for security and compliance
Protect against cyber-attacks and data breaches
Monitor automated job board activities for security and compliance
2.1 Service Provision and Platform Operations
We use your information to:
Verification Services:
Process background verification and screening requests
Validate identity, credentials, and employment history
Conduct reference checks and employment verification
Generate verification reports and documentation
Agentic Product Suite:
Power our AI agents for job description creation and optimization
Enable candidate sourcing and recommendation engines
Facilitate automated screening and shortlisting processes
Support interview scheduling and management
Provide AI-assisted interview and assessment tools
Generate analytics and performance insights
Execute automated job board posting and application fetching
Manage job listings across multiple third-party platforms
Perform automated candidate database searches and sourcing
Account Management:
Create and maintain your user account
Process payments and manage subscriptions
Provide customer support and technical assistance
Deliver platform notifications and updates
Manage team collaboration and access controls
2.2 AI Model Training and Improvement
Model Enhancement: We may use aggregated, anonymized data to:
Improve the accuracy and performance of our AI agents
Train new AI models for additional hiring capabilities
Reduce bias and improve fairness in AI recommendations
Develop industry-specific AI agent variations
Conduct research on AI ethics and responsible hiring
Enhance automated job board integration algorithms and success rates
Opt-Out Options:
Enterprise customers can opt out of AI training data participation
Individual users can request exclusion from model training
Opt-out requests can be submitted through our support channels
Opting out may impact the quality of personalized recommendations and automation efficiency
2.3 Communications and Marketing
Service Communications:
Send transactional messages and platform notifications
Provide account-related updates and billing information
Deliver customer support responses and assistance
Share important security and system updates
Notify users of automated job board integration activity and results
Marketing Communications (With Consent):
Newsletter subscriptions and industry insights
Product announcements and feature updates
Event invitations and educational content
Promotional offers and service upgrades
2.4 Legal and Security Purposes
Compliance and Legal Requirements:
Meet obligations under employment and data protection laws
Respond to legal requests, court orders, and regulatory inquiries
Conduct compliance audits and regulatory reporting
Maintain records for audit and investigation purposes
Comply with third-party platform terms and legal requirements where applicable
Security and Fraud Prevention:
Monitor for suspicious activities and security threats
Implement access controls and authentication measures
Investigate potential fraud or platform abuse
Maintain audit logs for security and compliance
Protect against cyber-attacks and data breaches
Monitor automated job board activities for security and compliance
Legal Bases for Processing (International Compliance)
3.1 International Data Protection Compliance
We comply with data protection laws in multiple jurisdictions:
United States: CCPA, VCDPA, and other state privacy laws
India: Personal Data Protection Bill and IT Act requirements
UAE: Data Protection Law and regional regulations
Data Sharing and Third-Party Disclosures
4.1 Service Providers and Processors
We share information with trusted service providers who assist in delivering our services:
Technology Infrastructure:
Cloud hosting providers (AWS, Microsoft Azure, Google Cloud)
AI/ML platform providers for model training and inference
Content delivery networks and performance optimization services
Security monitoring and threat detection services
Secure credential storage and encryption service providers
Business Operations:
Payment processors for billing and subscription management
Customer support platforms and help desk services
Analytics providers for usage monitoring and optimization
Background check providers for verification services
Third-party platforms for automated job board integration (limited to authorized automated access)
4.2 Business Partners (With Your Consent)
Recruitment Ecosystem Partners:
Job boards and professional networking platforms
Applicant tracking systems (ATS) and HR software
Assessment and testing platform providers
Interview scheduling and video conferencing tools
4.3 Legal and Regulatory Disclosures
We may disclose information when required by law or to:
Comply with legal processes, court orders, and government requests
Protect our rights, property, or safety and that of our users
Prevent fraud, security threats, or illegal activities
Enforce our Terms of Service and investigate violations
Respond to emergency situations involving immediate danger
Respond to legitimate requests from third-party platforms regarding automated access
4.4 Business Transfers
In connection with corporate transactions such as mergers, acquisitions, or asset sales, your information may be transferred as part of the business assets, subject to appropriate privacy protections.
4.5 Anonymized and Aggregated Data
We may share anonymized, aggregated data for:
Industry research and benchmarking studies
AI model improvement and development
Academic research on hiring trends and practices
Public policy research on employment practices
Research on automated hiring and job board integration effectiveness
International Data Transfers
5.1 Cross-Border Processing
Your data may be processed in multiple countries including:
United States: Primary data processing and AI model training
India: Local data processing for Indian customers
UAE: Regional infrastructure for Middle East operations
5.2 Transfer Safeguards
For international transfers, we implement appropriate safeguards:
Adequacy decisions where available
Data processing agreements with all processors
Encryption and access controls for all transferred data
5.3 Data Localization
Where required by local law, we maintain data processing facilities in:
India for critical personal data of Indian residents
Other jurisdictions as legally required
Data Security and Protection Measures
6.1 Technical and Organizational Measures
We protect data using:
End-to-end encryption and secure backups
Multi-factor authentication and access controls
Regular security audits and penetration testing
Automated threat monitoring and incident response
Disaster recovery systems and business continuity plans
Staff background checks and confidentiality agreements
Ongoing security training for all personnel
6.2 Breach Response
In the event of a security breach, we will:
Act promptly to contain and assess the incident
Notify authorities and affected individuals as required by law
Assist with remediation and protective measures
Conduct post-incident review to strengthen safeguards
Maintain transparent communication throughout the process
Data Retention and Deletion
7.1 Retention Periods
We retain personal information only as long as necessary:
Account data: Duration of relationship plus 7 years
Candidate data: Per customer settings or legal requirements
Verification records: 7 years
Usage analytics: Up to 3 years
Financial records: As required by tax and accounting laws
Job board credentials: Until account termination or consent withdrawal
7.2 Deletion Process
Data is securely deleted according to:
Automated deletion schedules
Verified user deletion requests (processed within 30 days)
Legal hold requirements may extend retention periods
Regulatory requirements and ongoing legal proceedings
Your Rights and Deletion
8.1 Data Subject Rights
You have the right to:
Access your personal data and receive copies
Correct inaccurate or incomplete information
Delete your personal data (subject to legal limitations)
Object to or restrict processing activities
Data portability in machine-readable formats
Withdraw consent at any time (where processing is based on consent)
Opt out of AI model training participation
Human review of automated decision-making
8.2 Exercising Your Rights
Contact us through:
Account dashboard privacy settings
Email: privacy@gigin.ai
Written requests to our office address
Customer support for assistance
Processing Time: Requests are generally processed within 30 days, though complex cases may take up to 45 days. We may require identity verification.
Jurisdiction-Specific Provisions
9.1 California Residents (CCPA/CPRA)
Consumer Rights:
Right to know what personal information is collected and used
Right to delete personal information (with certain exceptions)
Right to correct inaccurate personal information
Right to opt-out of sale or sharing of personal information
Right to limit use of sensitive personal information
“Sale” Disclosure: We do not sell personal information in the traditional sense but may share data for business purposes as described in this policy.
9.2 Indian Residents
Local Compliance:
Processing of critical personal data within Indian territory
Enhanced consent mechanisms for sensitive personal data
Local grievance redressal procedures
Compliance with sector-specific regulations
Grievance Officer: Contact our India Grievance Officer at support@gigin.ai
9.3 UAE Residents
Regional Compliance:
Processing in accordance with UAE Data Protection Law
Cross-border transfer restrictions and safeguards
Local data subject rights and remedies
Compliance with sector-specific regulations
AI and Automated Decision-Making
10.1 AI Processing Activities
Our AI agents assist with:
Job description creation and optimization
Candidate recommendation and assessment
Interview support and evaluation
Hiring trend analysis and insights
Automated job board posting and management
10.2 Human Oversight
All AI outputs are subject to human review
No hiring decisions are made solely by AI
Users retain full control over outcomes
Ability to override AI suggestions at any time
10.3 Your Rights Regarding AI
You have the right to:
Request human review of AI recommendations
Understand the basis for automated outputs
Challenge AI assessments and decisions
Opt out of certain automated processing
Receive explanations of AI logic and potential consequences
10.4 Bias Prevention and Fairness
We actively work to prevent discrimination by:
Regular testing for bias and discriminatory impacts
Using diverse training data and validation sets
Implementing fairness constraints and monitoring
Transparent disclosure of AI limitations
Ongoing monitoring and algorithmic auditing
AI and Automated Decision-Making
We use cookies and similar technologies to operate, secure, and improve our platform. These include:
Essential cookies for core functionality and security
Analytics cookies to understand usage and improve services
Preference cookies to remember settings
Marketing cookies to deliver relevant content (with consent)
You can manage cookies through your browser, account settings, or opt-out tools. We may also use web beacons, pixel tags, local storage, session tokens, and device fingerprinting for analytics, functionality, and fraud prevention.
Children’s Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from someone under 18, we will delete it immediately and take steps to prevent future collection.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, new features, legal or regulatory requirements, or industry standards. Minor updates take effect immediately upon posting; material changes take effect 30 days after notice. We will notify you via email, in-app messages, website notices, or direct communication (for enterprise customers). Continued use of our services after the effective date constitutes acceptance of the updated policy.
International Privacy Frameworks
14.1 Privacy Shield and Adequacy Decisions
While Privacy Shield is no longer active, we continue to adhere to its principles and rely on:
Adequacy decisions where available
Additional safeguards and security measures
Regular assessment of transfer mechanisms
14.2 Global Privacy Standards
We align our practices with international standards including:
ISO/IEC 27001 for information security management
Privacy by Design principles in system development
Fair Information Practice Principles
Contact Information and Data Protection Officers
15.1 General Privacy Inquiries
Primary Contact:
Email: support@gigin.ai
Address: Gigin Technologies pvt. ltd. 10th floor, Abhaya Heights, 9th Cross Rd, Sarakki Industrial Layout, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka 560078
Phone Number: [+91 95154 96544]
15.2 Regional Data Protection Officers
India:
Email: support@gigin.ai
Responsibilities: Local compliance, Indian data subject rights
15.3 Rights Requests and Complaints
Data Subject Rights:
Email specific requests to support@gigin.ai
Submit written requests to our office address
Contact customer support for assistance
Supervisory Authorities: You have the right to lodge complaints with relevant data protection authorities in your jurisdiction.
This Privacy Policy is effective as of 12th January 2026 and governs our privacy practices across all services including our traditional verification services and new Agentic Product Suite.